The EHR Specialist supports CCHS providers and staff across medical and dental clinics under the general direction of the Director of Information Systems. The role is central to the implementation of eClinicalWorks (eCW) and includes training, workflow support, reporting, and technical assistance related to EHR systems and practice management software.
Key duties include assisting with the conversion from e-MDs to eCW, supporting clinic operations, developing templates, monitoring reports, and helping ensure Meaningful Use data is collected and submitted accurately. The specialist also serves as a point of contact for eCW and Dentrix technical issues, upgrades, and advanced features.
Qualifications
- AAS degree in Health Information Management, Health Information Technology, Information Systems, or a related field required
- Bachelor's degree preferred
- 2 to 4 years of relevant experience in a healthcare setting required
- Understanding of medical billing and coding concepts preferred, including ICD-9, ICD-10, CPT, HCPCS, allowed fees, billed fees, contractual adjustments, HMOs, and PPS wraparound
- Knowledge of business concepts and how they affect organizational decision-making
- Comfort teaching individuals and large groups
- Experience with eClinicalWorks strongly preferred
Responsibilities
- Set up, train, and support clinic workflows and standard templates
- Assist with conversion from e-MDs to eCW
- Train new and existing providers and staff through one-on-one sessions, classroom training, and online tutorials
- Research and resolve technical and workflow issues
- Create test scenarios, execute tests, evaluate results, and implement corrective actions when needed
- Coordinate acquisition and implementation of additional clinical or practice management software
- Develop policies, procedures, training materials, and technical documentation
- Provide on-site observation, support, and troubleshooting at clinics
- Monitor reports and assist with Meaningful Use reporting
- Help providers and staff use EHR templates and reporting tools
- Support projects as needed
Competitive pay and great benefits are mentioned, along with a workplace culture aligned to the organization's mission of providing equal access to healthcare. Specific benefit details are not listed.
Location
Memphis, Tennessee, US
Employment Type
Full-time
Experience Level
Intermediate Level
Remote work allowed
No
Posted
3 weeks ago