Panoramic Health is hiring a Medical Records Specialist for its RCM team. This remote role focuses on retrieving facesheets and medical documentation to support claim submission, reduce charge lag, and accelerate cash flow.
The position works closely with Regional RCM, Financial Clearance, Coding, and A/R teams to resolve records and facesheet issues. Core duties include obtaining documentation from hospital and facility portals, EMRs, health information exchanges, and fax requests, as well as tracking documentation denials through resolution.
Requirements & Qualifications
Responsibilities
- Retrieve facesheets and medical documentation, reports, and notes from hospital and facility portals, EMRs, health information exchange, and fax requests
- Pull facesheets as needed, including before charges are held
- Work charges held for missing facesheets within established timelines
- Handle medical documentation denials, retrieve and submit records, and track to resolution
- Follow standard workflows and escalation paths
- Meet productivity, quality, and turnaround standards
- Comply with HIPAA minimum necessary standards
- Partner with Regional RCM, Financial Clearance, Coding, and A/R teams
Qualifications
- High school diploma or GED
- 2+ years of healthcare experience
- Hospital EMR experience required
- Strong working knowledge of athenaOne required
- Knowledge of hospital and facility portals and EMRs
- Detail-oriented with strong follow-up skills
- Ability to work independently and manage multiple priorities
- pMD, Epic, AdvancedMD, Veradigm, Cerner, and Meditech experience preferred
- Nephrology RCM experience helpful
Location
Arizona, US
Employment Type
Full-time
Experience Level
Associate
Remote work allowed
Yes
Posted
3 weeks ago