Drive accuracy. Deliver results. Support care.
Maxim Healthcare is seeking a detail-oriented reimbursement specialist to serve as a liaison between office partners, patients, and payers. This role is essential for ensuring accurate billing, timely collections, and exceptional customer service.
Key Responsibilities
- Process and post revenue, making adjustments as needed
- Review office sales for proper documentation such as nursing notes, timecards, and authorizations
- Generate and bill claims and invoices to various payer sources via multiple channels
- Research and follow up on unpaid accounts after the expected payment timeframe
- Correct and resubmit claims or appeal determinations to ensure payment
- Follow quality processes to minimize write-offs and improve collections
- Provide excellent customer service to office partners, patients, and payers
- Keep the Team Leader informed of problem accounts or potential cash flow impacts
Requirements & Qualifications
Qualifications
- High school diploma or equivalent required; undergraduate degree preferred
- Experience in medical billing, accounts receivable, or collections preferred
- Quick and accurate alphanumeric data entry skills
- Proficiency in Microsoft Office (Word, Excel) and web-enabled applications
- Strong customer service skills and commitment to responsibilities
- Ability to work independently and as part of a team
- Positive attitude and professional image
- Excellent written and verbal communication skills
Benefits & Perks
Benefits and Perks
- Health, dental, vision, and life insurance
- Weekly paychecks
- 401(k) savings plan with company matching
- Employee discounts
- Awards and recognition programs
- Training and mentorship with structured onboarding and ongoing development
- Health and wellness benefits, including medical/prescription and health advocacy services
- Health Savings Account (HSA)
- Profit sharing
- Short- and long-term disability
- Primary caregiver leave and parental leave
- Life and accidental death & dismemberment insurance
- Voluntary group life and supplemental accidental insurance
- Hospital expense protection plan
- Critical illness insurance
- Dependent care flexible spending account
- Home and auto insurance discounts
- Pet insurance and legal benefits
- Paid time off and company-paid holidays
- Transportation benefits
- Educational assistance program
- College partnership program
- Employee discount program
Location
Maryland, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
Yes
Posted
1 month ago