Overview

We are seeking a detail-oriented Patient Billing Specialist to join the Business Office team. This role is responsible for insurance and patient billing, payment posting, accounts receivable follow-up, and maintaining accurate patient account records to support timely reimbursement and cash flow.

This position is onsite at Acadia Healthcare's corporate office in Franklin, TN.

Responsibilities

Process and submit insurance and patient bills to maximize reimbursement.
Accurately enter charges, payments, adjustments, and other account transactions.
Follow up with insurance companies on submitted claims to ensure timely payment.
Perform electronic billing and claims submission.
Post cash receipts, adjustments, and maintain patient account records.
Prepare bank deposits and record accounts receivable and miscellaneous cash.
Balance accounts receivable and maintain supporting reports in accordance with department policies.
Contact insurance companies and guarantors regarding outstanding balances and payment status.
Perform other duties as assigned.

Qualifications

High school diploma or equivalent required.

Minimum of 3 years of business office experience, preferably in a hospital or medical office setting.

Knowledge of medical billing, accounts receivable, payment posting, and insurance follow-up.

Strong data entry, organizational, and attention-to-detail skills.

Ability to manage multiple priorities and meet deadlines in a fast-paced environment.