The position is responsible for balances due from patients, insurance carriers, and third-party payers. Team member will collect patient payments, set up payment plans and payroll deductions from team members, follow up on outstanding insurance denials, work claim errors in the clearinghouse system, and post patient and insurance payments.
Responsible for coordinating patient account resolution, payment posting, denial follow-up, reimbursement tracking, and appeal support within the revenue cycle.
Requirements & Qualifications
Minimum Qualifications
- Communication skills including fluency in oral and written English
- Basic computer skills, including email, navigation of information technology, and use of Electronic Health Record tools
- Ability to remain flexible and quickly adapt to urgent situations
- Ability to adapt procedures, processes, tools, equipment, and techniques to accomplish the requirements of the position
Education and Experience
- High school diploma or equivalent
- At least 1 year of experience in medical claims recovery and/or collections preferred
- Basic knowledge of billing and collections rules and regulations preferred
- Basic medical billing/collections, coding, and denial management experience preferred
- Ability to read, interpret, and apply policies, procedures, and requirements
- Familiarity with standard office equipment
- Ability to handle multiple tasks in a timely manner
Certifications and Licenses
- If travel is required, a current valid driver’s license and automobile liability insurance must be maintained
Benefits & Perks
Additional Information
- Non safety-sensitive position
- Vaccinations are required per DRH policy
- Medical and religious exemptions are available upon request
Location
Oklahoma, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
1 month ago