Behavioral Health Billing Specialist

Position Summary

We are seeking a highly organized and detail-oriented Billing Specialist / Administrator to oversee medical billing operations and support payroll processing for a behavioral health clinic. This role is responsible for maintaining financial accuracy, ensuring timely reimbursement, and supporting internal payroll operations.

The position works closely with the Clinic Administrator and leadership team to support operational and financial compliance.

Key Responsibilities

• Review and resolve claim errors prior to submission
• Troubleshoot and resolve denied or rejected claims; follow up with insurance providers and resubmit claims as needed
• Manage aging claims and accounts receivable
• Process credit refunds for patient and insurance overpayments
• Contact patients, families, and/or POAs to obtain accurate insurance information
• Resolve patient balances by setting up payment plans, collecting payments, and sending electronic billing communications
• Answer phone inquiries regarding billing, insurance, and claims
• Maintain accurate documentation within the electronic medical record (EMR) system
• Collaborate with leadership on financial reporting and aging analysis
• Ensure compliance with HIPAA and billing regulations
• Process biweekly payroll accurately and on time
• Review timesheets for accuracy and completeness
• Ensure proper documentation of PTO, holidays, and overtime
• Maintain payroll records and employee compensation data
• Assist with onboarding payroll setup for new hires
• Support year-end payroll reporting and W-2 preparation coordination
• Maintain confidentiality of employee payroll information
• Provide administrative support as needed