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RCM Specialist II

Ensora Health

Ensora Health provides software and services for mental and behavioral health therapists, helping practices reduce administrative complexity and improve financial and clinical outcomes.

The RCM Specialist II is part of the Revenue Cycle Management team and serves as a trusted partner to clinicians and practice owners by managing accounts, resolving complex billing challenges, and supporting positive financial results.

This role focuses on claim resolution, accounts receivable follow-up, customer communication, and process improvement in a fast-paced, collaborative environment.

Requirements & Qualifications

Required qualifications

  • Associate degree or equivalent combination of education and experience
  • At least 1 year of medical billing or revenue cycle management experience
  • At least 1 year of customer service, account management, or client-facing experience
  • Strong understanding of insurance billing, behavioral health billing, and therapy reimbursement processes
  • Working knowledge of the healthcare revenue cycle, including claims submission, payment posting, denial management, appeals, and accounts receivable follow-up
  • Strong analytical and problem-solving skills
  • Excellent verbal and written communication skills
  • Ability to manage multiple priorities with accuracy and attention to detail
  • Proficiency with billing systems, reporting tools, and Microsoft Office applications

Location

Washington, US

Employment Type

Full-time

Experience Level

Associate

Remote work allowed

Yes

Posted

1 month ago

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