Support with skill. Care with heart. Grow with us.
Great Rivers Dental is seeking a Revenue Cycle Specialist to support a patient-centered dental organization by ensuring accurate billing, effective insurance claims handling, and a smooth financial experience for patients and partners.
This role works across clinical, administrative, and leadership teams and may be performed in a hybrid office-based or remote setting.
The position plays a key role in supporting ethical, efficient revenue collection while helping the clinical team focus on patient care.
Requirements & Qualifications
What you'll do
- Manage all aspects of the revenue cycle, including insurance billing, claims follow-up, collections, and patient billing
- Review patient accounts and statements for accuracy, completeness, and compliance
- Monitor accounts receivable and insurance aging reports
- Investigate denied claims, underpayments, and billing discrepancies, including appeals and peer-to-peer reviews
- Review EOBs for accuracy and proper contract reimbursement
- Process insurance payments within 24 hours of receipt
- Communicate professionally with patients and insurance carriers to resolve billing questions and concerns
- Handle patient calls with empathy and clarity and return calls within 24 hours
- Generate and review financial and revenue cycle performance reports
- Maintain knowledge of dental billing codes, payer rules, and compliance standards
- Identify workflow and process improvement opportunities
- Ensure compliance with HIPAA, OSHA, Fair Credit Standards Act, and all federal and state regulations
- Support training and mentorship of finance team members as needed
What we're looking for
- Associate degree in Accounting, Finance, Business, or comparable experience preferred
- 2+ years of dental or healthcare billing experience preferred
- Knowledge of dental terminology and CDT code updates
- Experience with Open Dental, Dental Intelligence, Microsoft Excel, and Google Drive
- Detail-oriented and organized
- Patient-focused communicator
- Strong problem-solving skills
- Comfortable with technology and software systems
- Growth-focused and collaborative team player
Benefits & Perks
Compensation & benefits
- Hourly pay: $24–$28/hour based on experience
- Quarterly bonus opportunities tied to performance and team success
- 401(k) with company match
- Generous PTO and paid holidays
- Medical, dental, and vision benefits
- Additional incentives and team bonuses
Location
Illinois, US
Employment Type
Full-time
Experience Level
Associate
Remote work allowed
Yes
Posted
1 month ago