Coordinate and support health information management (HIM) operations within assigned sub-functional areas to support safe patient care, patient right of access, revenue cycle, and compliance with policies, regulatory requirements, and accrediting agency standards. Partner with leadership to standardize workflows, implement best practices, and achieve departmental objectives.
Key responsibilities include:
- Analyze volumes, metrics, and KPIs to monitor success and identify areas for improvement.
- Serve as a resource to investigate and escalate complex operational issues.
- Coordinate with leadership and key partners on deployments, documentation updates, policies, procedures, and job aids.
- Monitor applications, workflows, and reports; provide feedback on effectiveness.
- Support HIM communications, user orientation, quality reviews, and productivity reviews.
- Lead training sessions and partner with Educational Services to develop educational materials.
- Evaluate training effectiveness and recommend curriculum improvements.
- Coordinate and perform time studies; calculate and recommend task standards.
- Conduct audits and quality reviews; analyze quality data and present improvement recommendations.
- Create visually engaging presentations for business and executive audiences.
- Build reports and analyze data using advanced Excel and SharePoint tools.
- Work with electronic health records and data capture systems, including report generation.
Requirements & Qualifications
Required:
- Associate degree or equivalent experience in a related healthcare field.
- 5 years of experience in Health Information Management operations, healthcare revenue cycle operations, coding, or similar healthcare setting experience.
- Excellent communication, interpersonal, customer service, presentation, and organizational skills.
- Proficiency with electronic health records and data capture/report generation.
- Expert Microsoft Office skills, including advanced PowerPoint, Access databases, and Excel (pivot tables and formulas).
- Strong analytical, problem-solving, and time management skills.
- Ability to work independently and collaboratively in a diverse team environment.
- Ability to meet deadlines with high attention to detail.
- Knowledge of HIPAA privacy guidelines.
Preferred:
- AHIMA or other credential preferred.
Benefits & Perks
Benefits eligible: Yes
- Paid time off programs
- Medical, dental, and vision insurance
- Life insurance
- Short- and long-term disability
- Flexible spending accounts
- Adoption assistance
- Paid parental leave
- Retirement plans with employer match
- Educational assistance program
- Opportunity for annual increases based on performance
- Premium pay and incentive pay for select positions
Location
Charlotte, North Carolina, US
Employment Type
Full-time
Experience Level
Intermediate Level
Remote work allowed
No
Posted
3 weeks ago