The Payment and Refund Analyst partners with operations leadership to improve payment posting and refund workflows, increase efficiency, reduce manual work, and support ongoing process improvement across the revenue cycle.
This role serves as a liaison with third-party vendors, supports troubleshooting and system changes, helps develop dashboards and reporting tools, monitors key performance metrics, and ensures refund processes remain timely and compliant.
Requirements & Qualifications
- High school diploma or equivalent
- Minimum 4 years of experience in revenue cycle hospital/professional billing and/or payments and refunds processing
- Industry certification such as CPC, CPB, or CRC
- Proficiency with basic computer skills and Microsoft Office products
- EPIC billing and/or coding experience
- Strong ability to multitask and prioritize workload
- Ability to work independently and take initiative
- Ability to collaborate effectively as part of a team
- Associate degree preferred
- Epic certification preferred
Benefits & Perks
- Medical, dental, and vision insurance
- Flexible spending accounts and health savings accounts
- Paid time off
- Generous retirement plans
- Life insurance
- Long-term disability
- Gym membership discount
- Tuition reimbursement
- Employee assistance program
- Adoption assistance
- Shift differential
Location
Washington, US
Employment Type
Full-time
Experience Level
Intermediate Level
Remote work allowed
No
Posted
3 weeks ago