Responsible for assisting and supporting management in evaluating, recommending, establishing, implementing, and analyzing new and improved production workflows, work processes, reporting, and new products/programs to improve customer service levels and overall quality.
Support the development, coordination, and implementation of projects to enhance the overall efficiency of operational procedures, methods, controls, and performance.
Compile and analyze operational data to identify and resolve business problems.
Utilize and maintain reporting systems, participate in systems testing, develop procedures and controls, and provide recommendations for ongoing process improvements.
Provide leadership with status updates on projects and issues.
Communicate and recommend policy changes to achieve project objectives.
Assist in documenting departmental procedures.
Create and present reports and presentations to display operational data and propose business changes.
Provide support to internal departments and external entities by answering questions, supplying information, and training.
Participate in special projects or workgroups as assigned.
Bachelor's degree in a related field preferred.
Two years of experience in a related field required.
Effective verbal, written, and interpersonal communication skills.
Ability to work independently or in a team environment and interact with all levels of the organization.
Strong analytical and problem-solving skills.
Organizational skills with the ability to prioritize and coordinate multiple activities with varying timelines.
Proficiency in Microsoft Office.
Ability to develop and maintain effective working relationships.
Preferred qualifications:
- Coding certification such as CPC, CCS, CCS-P, or RHIT
- Working knowledge of medical coding standards including HCPCS, CPT, and ICD-10
Location
Detroit, Michigan, US
Employment Type
Full-time
Experience Level
Associate
Remote work allowed
No
Posted
1 month ago