St. Luke's University Health Network is seeking an Epic Analyst/Builder I to provide basic maintenance, support, and development for assigned applications.
This role resolves or helps resolve basic application issues, tests and maintains application and integrated test scripts, develops and maintains knowledge base documentation, communicates new release features and application changes to operational leadership, and partners with instructional designers to create and maintain application-specific training curriculum and materials.
The position is part of a mission-driven health system committed to excellence in patient care, education, and improving access to care across the communities it serves.
Responsibilities
- Provide basic maintenance, support, and development for assigned applications
- Resolve or facilitate resolution of basic reported application issues and escalate complex issues as needed
- Test and maintain application and integrated test scripts
- Adhere to organizational standards for system configuration and change control
- Develop, support, and maintain knowledge base documentation
- Inform leadership about new release features and changes that may impact operations
- Collaborate with internal and external contacts, vendors, and stakeholders
- Work with instructional designers to develop and maintain application-specific training curriculum and materials
Qualifications
- Associate or bachelor's degree in Computer Science, Information Systems, Business Administration, Healthcare Administration, or equivalent work experience preferred
- Epic proficiency and/or certification preferred
- Must obtain Epic certification within one year of employment or less
- 0 to 2 years of general computer experience required
- 0 to 2 years of healthcare experience preferred
- 0 to 2 years of Ancillary, Clinical, Patient Access, or Revenue Cycle experience preferred
- Epic application experience required
- MS Office experience required
- Hospital knowledge/experience preferred
Location
Pennsylvania, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
1 month ago