Be part of a world-class academic healthcare system as a Revenue Cycle Process Improvement Analyst. This role focuses on improving hospital revenue cycle performance across the full patient financial journey, from scheduling through final payment.
The position works with IT, clinical departments, and administrative teams to identify breakdowns, analyze workflows, and implement sustainable improvements that accelerate cash flow, reduce errors, and improve operational efficiency.
Key responsibilities include:
- Leading and supporting continuous improvement projects
- Identifying process breakdowns and root causes through shadowing, Gemba walks, workflow analysis, and data review
- Monitoring performance metrics and KPIs and course-correcting when needed
- Analyzing business processes to find inefficiencies, bottlenecks, and improvement opportunities
- Developing process maps, workflows, and standard operating procedures
- Partnering with cross-functional teams to gather requirements and implement solutions
- Supporting change management through training and communication
- Performing other duties as assigned
Requirements & Qualifications
- 3+ years of progressive experience in healthcare revenue cycle, preferably in a large or complex health system
- Bachelor's degree preferred
- 2+ years of experience in process improvement, quality assurance, analytics, or a similar role
- 2+ years of Epic experience in a leadership or analyst role
- Experience conducting root cause analysis
- Experience across billing, coding, claims management, denials, accounts receivable, and charge capture
- Understanding of CPT, ICD-10, HCPCS coding standards, clearinghouses, and payer portals
- Advanced proficiency with Excel and data analysis
- CRCR certification required or must be obtained within 3–6 months
- PMP or CAPM preferred
- Epic certification preferred
- CPC, CPB, or CCS preferred for coding/billing expertise
- Strong analytical, organizational, documentation, facilitation, presentation, and communication skills
- Ability to work independently, manage multiple priorities, and quickly learn proprietary data systems
Location
Illinois, US
Employment Type
Full-time
Experience Level
Senior
Remote work allowed
Yes
Posted
1 month ago