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Epic Analyst - Team Work

Westchester Medical Center Health Network

The Epic Analyst will be responsible for the implementation, optimization, and support of the Epic Teamwork module. The Epic Teamwork module is Epic’s scheduling and care-coordination system, designed to manage clinical tasks, shift scheduling, room usage, and real-time team communication directly within the Epic EHR.

This role requires strong analytical skills, in-depth knowledge of clinical or operational workflows, and proven expertise in Epic build and configuration. The Epic Analyst works closely with clinical stakeholders, departmental operations staff, and other IT teams to ensure the Epic system meets the needs of providers and supports high-quality patient care, safety, and efficiency.

Responsibilities

  • Develop, configure, and maintain the assigned Epic application module based on functional specifications and business requirements.
  • Collaborate with subject matter experts to analyze, document, and validate clinical or business workflows.
  • Translate operational needs into effective and user-friendly Epic build decisions.
  • Create and maintain system build documentation, functional specifications, and decision logs.
  • Develop test plans and scripts for unit, integration, and user acceptance testing.
  • Execute testing and manage resolution of defects and issues.
  • Provide at-the-elbow support during system upgrades, new module implementations, and facility go-lives.
  • Serve as a high-level troubleshooting resource for complex technical and workflow-related issues.
  • Manage routine system maintenance, updates, feature releases, and patching.
  • Identify and implement optimization opportunities to improve user efficiency and patient safety.
  • Ensure workflows comply with organizational policies, industry standards, and regulatory requirements.
  • Partner with the Training team to validate training content and support end-user education.
Requirements & Qualifications
  • Minimum of 2+ years of hands-on experience as an EMR Analyst, Builder, or Consultant in a hospital or integrated healthcare environment.
  • Experience supporting multiple facilities or an integrated delivery network is preferred.
  • Experience in scheduling is preferred.
  • Experience with Epic reporting tools such as Clarity, Caboodle, or SlicerDicer is preferred.
  • Additional Epic certifications in related modules are preferred.
  • Bachelor's degree in Health Informatics, Computer Science, Nursing, or a related clinical or technical field is required.
  • Required education may be substituted for 5 years of specifically related work experience.
  • Epic Module Certification in the job-related module(s) must be obtained within 6 months of hire and renewed quadrennially.
  • Current Epic certification in at least one Epic application module is preferred.
  • Strong analytical, organizational, and problem-solving skills.
  • Excellent verbal and written communication skills.
  • Ability to work effectively with both technical and non-technical stakeholders.
Benefits & Perks
  • Health insurance
  • Dental coverage
  • Vision coverage
  • Retirement savings plan
  • Flexible spending account
  • Paid time off
  • Holidays
  • Tuition reimbursement

Location

New York, US

Employment Type

Full-time

Experience Level

Intermediate Level

Salary Range

$90,979 - $126,052

Remote work allowed

No

Posted

1 month ago

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