Join a dedicated healthcare team where your work directly supports patient care, compliance, and the integrity of medical records. As a Health Information Technician, you will play a vital role in ensuring accurate, secure, and timely access to patient information—supporting providers, patients, and the broader healthcare system. Your attention to detail and commitment to confidentiality will help maintain the highest standards of care and operational excellence.
Key Responsibilities
- Review medical records for completeness and accuracy, ensuring compliance with established standards and regulatory requirements
- Process and fulfill requests for release of patient information, ensuring proper authorization and adherence to privacy laws (HIPAA and applicable state/federal regulations)
- Provide customer service to patients, providers, attorneys, and agencies requesting medical records, including in-person and phone interactions
- Prepare records for legal proceedings, including subpoenas and court cases, and assist with documentation or testimony as needed
- Maintain accurate tracking and documentation of all record requests and correspondence within hospital systems
- Assist with vital statistics processes, including preparing and submitting birth certificates and related documentation
Company Overview
Hilo Benioff Medical Center is part of the East Hawaii Region of Hawai`i Health Systems Corporation (HHSC), which includes Hilo Benioff Medical Center, Honoka'a Hospital, Ka'u Hospital, Yukio Okutsu State Veterans Home, East Hawaii Medical Group, and East Hawaii Health Pharmacy. The organization provides inpatient and outpatient care across multiple facilities and specialties.
Required Qualifications
- High school diploma or equivalent
- Two (2) years of experience in a health information management department of a hospital or allied medical care facility, or in an allied health or medical program, with duties such as filing medical records, posting data, cross-indexing data, compiling numerical data, typing/transcribing medical reports, or similar work
- One (1) year of specialized experience in a health information management department involving paraprofessional health information management work requiring knowledge of medical records, medical terminology, and health information management classification, coding, filing, and indexing systems
- Ability to analyze and file medical records and prepare reports and summaries from medical records
- Availability to work shifts, weekends, and holidays as needed based on hospital operations
Substitutions Allowed
- Excess specialized experience may be substituted for medical records experience
- An associate degree in a CAHIIM-accredited or AHIMA-recognized health information technology program may substitute for all requirements for two years of medical records experience
- An associate degree in a foreign HIT program with AHIMA reciprocity may substitute for two years of medical records experience
- Completion of AHIMA correspondence or independent study programs in health information technology plus an associate degree may substitute for two years of medical records experience
- Completion of a health information technology program of less than two years at an accredited post-secondary institution may substitute for specialized experience on a month-for-month basis
- Current RHIT certification may substitute for all requirements
Benefits
- 13 paid holidays each year, or 14 during election years for 1.0 FTE positions assigned to 8-hour shifts
- 21 paid vacation days per year
- 21 paid sick days per year
- Medical, dental, vision, and prescription plans
- Employee Assistance Program
- Participation in the State of Hawaii’s retirement system
- Potential eligibility for student loan repayment and scholarship programs
Location
Hawaii, US
Employment Type
Full-time
Experience Level
Associate
Salary Range
From $49,200
Remote work allowed
No
Posted
1 month ago