The Pharmacy Care Coordinator supports patient access to complex specialty medications by working closely with insurance companies, nursing, social workers, and pharmacy teams. This role helps obtain medication authorizations, supports prescription billing activities, and assists patients with affordability options such as copay assistance and manufacturer programs.
The position serves as a key liaison between patients and the care team, triages clinical questions to the pharmacist, coordinates outreach and follow-up, and helps maintain accurate documentation in the electronic health record. It also supports quality improvement efforts and tracking of clinic intervention outcomes.
Baptist Health is seeking a Specialty Pharmacy Care Coordinator to join its Central Pharmacy in LaGrange, Kentucky.
Minimum qualifications
- High school diploma or equivalent
- Registration with the Kentucky Board of Pharmacy upon hire date
- Pharmacy technician experience required
Preferred qualifications
- Prior experience with third-party billing, financial counseling, or medical terminology and coding
- Prior experience with Epic electronic medical record
Core skills and responsibilities
- Complete benefit investigations to verify eligibility for specialty medications
- Support prior authorization and renewal processes
- Maintain accurate insurance information
- Triage medication-related questions and insurance denials to the pharmacist
- Communicate with patients, caregivers, physicians, nurse practitioners, physician assistants, pharmacists, nurses, and social workers
Location
Kentucky, US
Employment Type
Full-time
Experience Level
Associate
Remote work allowed
No
Posted
3 months ago