Established chiropractic/health center seeking an organized, customer-focused office manager to support a small team in a fast-paced clinical environment. The role centers on managing the patient experience, supporting office workflow, and handling front-office and basic billing-related tasks.
Key responsibilities include answering phones, scheduling appointments, verifying insurance benefits, assisting with billing coordination, managing patient flow, processing payments, maintaining office organization, and ensuring confidential handling of patient information in compliance with HIPAA. Proficiency with MS Office is required, and experience with Chirotouch is a plus.
- Exceptional customer service and patient care skills
- Ability to work independently in a fast-paced environment
- Experience with clinical office scheduling
- Experience working with insurance companies
- Healthcare/wellness-based office experience
- Demonstrated knowledge of Medicare, Medicaid, third-party liability, CPT, and ICD coding
- Strong organizational, planning, time management, and multitasking skills
- Excellent written and verbal communication skills
- Attention to detail and problem-solving ability
- Proficiency in MS Office, especially Excel and Outlook
- Dependable attendance
- Chiropractic Technician/Assistant certification preferred
- Willingness to train the right candidate
- Paid time off
Location
Wisconsin, US
Employment Type
Part-time
Experience Level
Manager
Remote work allowed
No
Posted
1 month ago