The Site Supervisor assists in managing operations for an urgent care clinic, including staffing, training, supplies, workflow, billing processes, and customer service. The role supports a safe, positive work environment and helps ensure efficient patient flow and high-quality care.
Key responsibilities include monitoring clinic activity, promoting teamwork and positive culture, supporting front desk and operational duties, participating in hiring and staff evaluations, maintaining schedules, managing inventory, addressing patient feedback, and assisting with operational improvements under clinic and market leadership.
Requirements & Qualifications
Education
- High school diploma or GED required
Experience
- 2 years of experience in a healthcare setting required
- 1 year of supervisory or leadership experience required
Certification / Licensing
- BLS (Basic Life Support) required within 90 days of hire
- Current licensure/certification preferred if applicable (MA, ED Tech, ED Tech Advanced)
Skills
- Strong oral, verbal, and written communication skills
- Attention to detail
- Critical thinking and problem-solving skills
- Ability to work independently
- Strong conflict resolution skills
- Basic computing skills
- Knowledge of billing operations, ICD-10, CPT coding, and medical terminology
Additional Notes
- Experience with Epic, Docutap, or Experity preferred
Benefits & Perks
Benefits Offered
- Competitive pay, incentives, and referral bonuses
- 403(b) with employer contributions when eligible
- Medical, dental, vision, and prescription coverage
- HSA/FSA options
- Life insurance
- Mental health resources and discounts
- Paid time off
- Parental and FMLA leave
- Short- and long-term disability
- Backup care for children and elders
- Tuition assistance
- Professional development and continuing education support
Location
Ohio, US
Employment Type
Full-time
Experience Level
Manager
Remote work allowed
No
Posted
1 month ago
Browse More Jobs