Datavant is a healthcare data collaboration platform focused on making health data secure, accessible, and actionable. In this role, you will process release of information (ROI) requests for medical records in a timely and accurate manner while protecting patient privacy and supporting healthcare clients.
This is an on-site, entry-level position based in Plant City, Florida, working Monday through Friday from 8:00 AM to 4:30 PM EST. The role involves handling medical records, responding to patient, insurance, and attorney requests, documenting information across multiple systems, and supporting administrative functions related to records management.
Key responsibilities include receiving and processing requests for patient health information, safeguarding confidential records, preparing patient charts, ensuring completeness and accuracy of medical records, creating digital images for electronic storage, and responding to internal and external records requests. Additional duties may include answering calls, assisting walk-ins, handling faxes, opening mail, performing data entry, and supporting site operations as needed.
Required
- High school diploma or GED
- Must be at least 18 years old
- Ability to commute between locations as needed
- Willingness to work overtime during peak seasons when required
- Basic computer proficiency
- Comfortable using phones, fax machines, printers, and other office equipment
- Professional verbal and written communication skills in English
Preferred
- Experience in a healthcare environment
- Previous production- or metric-based work experience
- In-person customer service experience
- Ability to build relationships with on-site clients and customers
- Openness to sharing process improvement ideas and feedback
Benefits
- Full-time schedule
- PTO
- Health insurance
- Vision insurance
- Dental insurance
- 401(k) savings plan with matching contributions
- Tuition reimbursement
Location
Florida, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
1 month ago