Datavant is a healthcare data collaboration platform focused on making health data secure, accessible, and actionable. This role supports release of information (ROI) operations by processing medical record requests accurately, efficiently, and in compliance with privacy and HIPAA requirements.
This is an onsite position with travel required to nearby areas including North Little Rock, Conway, Little Rock, and Pine Bluff, AR. The schedule is Monday through Friday, 8:00 AM to 4:30 PM.
Key responsibilities include processing patient health information requests, assisting with patient walk-ins, documenting information across multiple systems, handling inbound and outbound calls, and supporting administrative tasks such as fax handling, mail opening, data entry, and scheduling pick-ups as needed.
Required
- High school diploma or GED
- Ability to commute between locations as needed
- Ability to work overtime during peak seasons when required
- Basic computer proficiency
- Comfortable using phones, fax machines, printers, and other office equipment
- Strong verbal and written communication skills in English
- Detail-oriented with a focus on accuracy and compliance for medical records
- Strong data entry skills
- Ability to work with minimal supervision in a changing environment
- Strong organization and multitasking skills
- Ability to respond in a fast-paced environment
Preferred
- Experience in a healthcare environment
- Prior production- or metric-based work experience
- In-person customer service experience
- Ability to build relationships with on-site clients and customers
- Interest in process improvement and sharing feedback
Benefits
- Comprehensive onsite and virtual training program
- Job shadowing with an assigned mentor
- Company-provided equipment, including computer, monitor, and virtual phone
- PTO
- Health insurance
- Vision insurance
- Dental insurance
- 401(k) savings plan
- Tuition assistance
Location
Arkansas, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
1 month ago