Handi Medical Supply is seeking a Documentation Specialist to review, qualify, and accept medical documentation supporting the timely and compliant release of durable medical equipment (DME) and supplies.

This role focuses on documentation review, compliance, order processing, and coordination with insurance providers and internal teams to ensure clean claims and accurate fulfillment workflows.

Position details

Pay: $22–$26 per hour
Schedule: Monday–Friday, 8:30 AM–5:00 PM
Location: In-person

Requirements & Qualifications

Essential functions

Review, qualify, and accept standard written orders and medical records to authorize the release of durable medical equipment and supply orders
Ensure all documentation meets federal, state, payer, and regulatory compliance requirements prior to order processing
Review files for completeness and compliance, including medical records, insurance information, prescriptions, Letters of Medical Necessity (LMN), and face-to-face documentation
Ensure orders are revenue-qualified and result in clean, accurate claims
Log, track, and maintain documentation to meet payer qualification standards
Follow up on documentation-related work queues, including authorizations, missing documents, and order processing
Communicate with insurance providers to verify eligibility and coverage
Collaborate with internal departments to support documentation and order fulfillment workflows
Resolve customer questions and documentation-related issues by identifying problems and coordinating solutions

Physical requirements

Prolonged periods sitting at a desk and working on a computer
Must be able to lift up to 15 pounds at times

Benefits & Perks

Benefits

Health insurance
Dental insurance
Vision insurance
401(k) with match
Incentive program
Life insurance
Paid time off
Paid holidays
Long-term disability
Short-term disability
Free parking
Volunteer pay
Green initiatives