The Medical Records Clerk 2 supports medical records and HIMS operations by assembling and maintaining patients' health information in medical records and charts. This role also provides cross-functional support for referrals and helps maintain workflow continuity across the team.
Key responsibilities include:
- Assemble and maintain patient health information in medical records and charts
- Ensure forms are properly identified, completed, and signed
- Enter necessary information into the system
- Communicate with physicians and staff to clarify diagnoses or obtain additional information
- Assist with assigning diagnosis and procedure codes when needed
- Process referrals accurately and timely
- Send, request, and follow up on medical records as needed
- Support referral queues throughout the day
- Provide coverage for referral and HIMS responsibilities when team members are out
- Shift between HIMS duties and referral queue support based on staffing and workload
- Take ownership of assigned work and help maintain workflow continuity
Requirements & Qualifications
- Less than 3 years of working knowledge of computers or demonstrated technical aptitude
- Professional appearance and attitude
- Strong organizational skills
- Proficiency in Microsoft Office Word and Excel
- Valid state driver's license
- Proof of personal vehicle liability insurance with at least 100/300/100 limits
- Ability to quickly learn new systems
- Excellent verbal and written communication skills
- Ability to travel locally, including occasional overnight travel
- Willingness to travel to market facilities
- Willingness to work in referrals
- Ability to work in a high-volume call queue
- Prior authorization experience preferred
- Previous healthcare or health insurance experience preferred
- Familiarity with medical terminology and/or ICD-9 codes preferred
Benefits & Perks
- Competitive benefits package
- Medical, dental, and vision coverage
- 401(k) retirement savings plan
- Paid time off
- Company and personal holidays
- Paid parental and caregiver leave
- Short-term and long-term disability
- Life insurance
- Bonus incentive plan eligible
Location
Tennessee, US
Employment Type
Full-time
Experience Level
Associate
Salary Range
$39,000 - $49,400
Remote work allowed
No
Posted
1 month ago