Full-time, in-person dual cross-trained role supporting both the Patient Service Representative (PSR) and Medical Assistant (MA) functions in an OBGYN clinic.
The role serves as the initial point of patient interaction and a central communication hub among patients, visitors, providers, and staff. Responsibilities vary day to day based on clinic needs and may include front-desk reception, scheduling, insurance verification support, patient account updates, payment collection, and clinical support tasks such as assisting providers, preparing exam rooms, taking vital signs, performing point-of-care testing, and supporting specimen handling and EMR documentation.
The position is based in Downtown Chicago at a private women’s health practice and emphasizes patient care, professionalism, accuracy, and teamwork.
- Experience in an outpatient clinic preferred
- Bachelor's degree preferred
- Ability to work in a fast-paced clinical and front-desk environment
- Strong communication, organization, and attention to detail
- Ability to maintain HIPAA/PHI compliance
- Comfortable performing both administrative and basic clinical support duties
- Reliable, hardworking, and willing to be cross-trained
- Familiarity with EHR/EMR systems and patient scheduling/insurance workflows is helpful
- Competitive pay of $20.00 to $29.00 per hour
- 401(k) with safe harbor
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
- Paid sick time
- Parental leave
- Flexible spending account
- Retirement plan
- Employee assistance program
- Approximately 3 weeks of PTO per year
Location
Illinois, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
3 weeks ago