Under general supervision, responsible for the successful resubmission of invoices to the responsible party. The role analyzes and resolves eligibility variances through web research and/or direct patient contact, coordinates referrals and retro-authorizations when applicable, and supports compliance with organizational, state, federal, and HIPAA requirements.
This position is based onsite in a clinical oncology environment and involves regular interaction with patients, payors, and clinic staff. It also supports account inquiry resolution, documentation in the PMS, and identification of opportunities to improve workflow efficiency.
High school diploma or equivalent required; associate degree preferred.
Three years of experience in front desk, registration, healthcare benefits, or equivalent experience.
Proficiency with computer systems and Microsoft Office, including Word and Excel.
Ability to manage complex payor eligibility and referral workflows.
Strong communication, problem-solving, and documentation skills.
Competitive salary
Comprehensive benefits package
Tuition reimbursement
401(k) match
Pet insurance
Legal insurance
Location
Florida, US
Employment Type
Full-time
Experience Level
Intermediate Level
Remote work allowed
No
Posted
1 month ago