The Pediatric Transplant Specialist supports a complex transplant program by coordinating scheduling, communication, data management, document preparation, and process improvement activities. The role works closely with program leadership and multidisciplinary teams to help implement operational solutions, maintain effective communication among stakeholders, and ensure smooth program operations.
Within the transplant program, this position manages intake, tracking, and coordination of complex transplant referrals, ensuring required clinical documentation, authorizations, and regulatory elements are complete, accurate, and timely. The role also schedules and tracks patient appointments across multidisciplinary teams in alignment with UNOS and CMS guidelines.
The specialist partners with transplant physicians, advanced practice providers, nurses, social work, finance, and external referring providers to support seamless referral workflows. The role also supports regulatory compliance, maintains referral data and audit-ready documentation, monitors referral timelines, and identifies barriers that may affect progression of care.
In addition, this position supports the Living Donor program partnership between Seattle Children's Hospital and the University of Washington by tracking living donor information, monthly invoices, and payment requests submitted through Workday.
Required education and experience
- Bachelor's degree or equivalent combination of education and experience demonstrating relevant knowledge and competency
- Five years of coordination support experience
- At least two years of experience organizing multiple projects through to completion
- Experience working on process improvement projects with cross-functional teams
- Experience convening and facilitating dialogue with multiple and diverse stakeholders
- Experience drafting, editing, and developing communications and/or reports
- Experience with insurance authorization workflows, medical records review and completeness checks, data tracking, spreadsheets, and referral dashboards
Preferred qualifications
- Familiarity with transplant-specific regulations, including CMS and OPTN/UNOS
- Lean, Six Sigma, or process-improvement training
- Experience with accounting
Benefits
- Medical, dental, and vision plans
- 403(b) retirement plan
- Life insurance
- Paid time off
- Tuition reimbursement
Location
Seattle, Washington, US
Employment Type
Full-time
Experience Level
Senior
Remote work allowed
No
Posted
1 month ago