Provide customer service support to physicians and patients referred for appointments or services at or from Tampa General Hospital or a related company.
Assist patients and providers with scheduling provider-referred appointments within the health system or facilitating connections to outside groups based on provider direction or patient preference. Support authorizations, referrals, and related clinic front-office tasks such as registration, appointment scheduling, and check-in/check-out when assigned to a clinic.
Key responsibilities
- Process and track patient referrals
- Facilitate transfer of medical records
- Route patient appointment information to the correct recipient
- Create, modify, and cancel appointments
- Obtain authorizations and/or referrals as required
- Correspond with providers and patients
- Index faxes
Requirements & Qualifications
High school diploma or GED.
2 years of customer service experience in healthcare.
Location
Tampa, Florida, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
4 weeks ago