Under the general supervision of the Director of Clinical Practice & Professional Development for MedStar Medical Group, the Ambulatory Quality Specialist supports the design, execution, and continuous improvement of quality initiatives across the ambulatory network.
This role is responsible for extracting, validating, analyzing, and translating quality performance data into actionable insights for practice teams and physician leadership. The specialist supports gap closure efforts, performance improvement initiatives, regulatory readiness activities, and value-based care reporting across ambulatory practices.
Key responsibilities include:
- Extracting, aggregating, validating, and analyzing quality data from electronic health records, registries, payer portals, population health platforms, and other reporting systems.
- Monitoring trends in quality measure performance to identify performance gaps and potential root causes.
- Developing, maintaining, and distributing dashboards, scorecards, and summary reports for practice managers, providers, and physician leadership.
- Tracking annual and periodic updates to NCQA, CMS, and payer measure specifications and assessing operational impact.
- Partnering with ambulatory practice sites to design and implement improvement plans and monitor outcomes.
- Supporting care gap closure initiatives, patient outreach strategies, and workflow redesign.
- Assisting with quality reporting requirements tied to MIPS, APMs, QP programs, payer incentives, and other value-based arrangements.
- Serving as a liaison between the Quality department and ambulatory practice teams, providers, and administrative leadership.
- Preparing and presenting quality performance summaries, findings, and recommendations to leadership and committees.
- Providing education and just-in-time support to front-line staff regarding documentation workflow and performance improvement opportunities.
- Traveling to ambulatory practices for on-site meetings as needed.
Minimum qualifications
- Associate's degree in Healthcare Administration, Public Health, Health Information Management, or a related field preferred; or a bachelor's degree in one of these fields preferred.
- Equivalent combination of education and relevant experience may be considered.
- 3-4 years of work experience in a healthcare clinical environment with proficiency using electronic health records and quality or population health reporting tools required.
- 3-4 years of experience in ambulatory clinical settings and with value-based and quality reporting programs preferred.
Certifications preferred
- Certified Medical Assistant (CMA-AAMA) or comparable clinical/operational background acceptable.
- CPHQ certification preferred.
- Six Sigma certification, such as Lean Six Sigma Green Belt or IHI Improvement Advisor, preferred.
Knowledge, skills, and abilities
- Proficiency in extracting, validating, organizing, and analyzing quality data from multiple sources.
- Strong computer skills, including advanced use of Microsoft Word, Excel, and Teams.
- Ability to translate data into clear, actionable recommendations for clinical and non-clinical audiences.
- Familiarity with data visualization tools such as Power BI or Tableau preferred.
- Understanding of ambulatory care workflows and operational factors affecting quality measure performance.
- Effective written and verbal communication skills, including presenting to physician leadership and committees.
- Strong organizational skills and ability to manage multiple projects and deadlines.
- Collaborative, relationship-oriented approach across clinical and administrative teams.
Location
Baltimore, Maryland, US
Employment Type
Full-time
Experience Level
Intermediate Level
Salary Range
$71,843 - $135,907
Remote work allowed
No
Posted
4 weeks ago