Overview
Concentra is seeking a Medical Support Specialist to join the patient care team and provide exceptional care in a fast-paced occupational health setting. The role supports both clinical and front office operations, helping deliver high-quality patient experiences and accurate documentation.
Responsibilities
- Perform Department of Transportation (DOT) and Non-DOT drug and alcohol testing
- Prepare patients for physical examinations, including vital signs and ancillary testing such as vaccines, injections, phlebotomy, PFTs, audiogram testing, and respirator fit testing
- Perform rapid screening tests including influenza, strep, mono, and glucose
- Assist providers during examinations and treatment
- Perform routine medical procedures ordered by the treating clinician and triage emergent patients as needed
- Assist with procedure setup and injury care
- Apply bandages, dressings, and splints as ordered
- Dispense medications and durable medical equipment in accordance with state regulations
- Complete quality assurance activities on equipment, medical devices, and testing processes
- Maintain supplies, clean rooms and equipment, and stock exam rooms
- Operate and maintain medical devices and equipment, including calibration and record keeping
- Notify leadership if equipment, supplies, or facility conditions require attention
- Assist with patient flow and keep patients informed of wait times
- Perform clerical tasks in the front and back office related to patient care and record keeping
- Ensure accurate documentation
- Perform front office duties including greeting patients, obtaining authorization, checking patients in and out, answering phones, and distributing employer results and paperwork
- Follow HIPAA guidelines and safety rules
- Attend staff meetings and huddles as required
- Maintain a neat, clean, and orderly facility environment
- Complete required training, including monthly clinical competency training
Requirements & Qualifications
Qualifications
- Vocational/Technical/Business School education
- Graduate of an accredited medical assistant program with completion of an externship preferred, or at least one year of direct patient care experience as a medical assistant, or military medical specialist experience
- Must meet state credentialing requirements for medical assistants / medical support specialists
- At least six months or more of medical assistant experience preferred
- Knowledge of medical procedures and medical terminology
- Working knowledge of occupational medicine requirements preferred
- Strong customer service, communication, teamwork, and problem-solving skills
- Ability to handle sensitive and confidential information in compliance with HIPAA and PHI requirements
- Must be able to participate in initial and ongoing training
- Required certifications may include Drug Screen Collection, Breath Alcohol Certification, and Hair and Oral Fluids Collection
- Intermediate knowledge of Microsoft Office and data entry systems
Location
Sacramento, California, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
4 weeks ago
Browse More Jobs