Datavant is a healthcare data collaboration platform focused on making health data secure, accessible, and actionable. This role supports daily operations related to medical information and combines hands-on release of information (ROI) work with leadership support, training, and team coordination.
Location: Danbury, CT
Work model: On-site
Schedule: Monday–Friday, 8:00 AM–4:30 PM EST
Status: Full-time
As a Lead Health Information Specialist, you will help ensure the accuracy, compliance, and timely delivery of medical information while supporting team productivity and quality goals.
Responsibilities include:
- Providing call support and assisting with ROI-related inquiries
- Processing medical record requests accurately and confidentially in compliance with HIPAA
- Assisting with inventory management, including queue oversight and prioritization of urgent requests
- Serving as a subject-matter resource for ROI workflows, EMR navigation, SOPs, and best practices
- Supporting client and internal escalations with timely follow-up and clear communication
- Assisting with training and onboarding of new hires, including mentoring and coaching
- Facilitating team training sessions and ongoing education to reinforce compliance and quality standards
- Performing data entry, faxing, scanning, and other administrative duties as needed
- Maintaining professionalism and effective communication with patients, providers, and clinical staff
- Supporting overall team productivity and quality goals
Requirements & Qualifications
- High school diploma or equivalent from an accredited institute recognized by the State Department of Education
- Willingness and ability to travel locally on a weekly basis as needed
- Proficiency with computers, email systems, and standard office equipment
- Strong understanding of HIPAA and patient confidentiality requirements
- Ability to handle sensitive information with discretion and professionalism
- Strong organizational skills and the ability to work quickly and accurately
- Strong attention to detail
- Passing annual Introductory HIPAA examination
- Ability to complete and pass a 90-day ROI certification course with a score of 85% or higher
- Prior experience in healthcare, medical records, HIM, or release of information preferred
- Supervisory or lead experience strongly preferred
- Previous production- or metric-based work experience preferred
- In-person customer service experience preferred
Benefits & Perks
- Equal Employment Opportunity employer
- Reasonable accommodations available for individuals with disabilities
- May qualify for state-based vaccination exemptions on a case-by-case basis
- No employment sponsorship available
Location
Connecticut, US
Employment Type
Full-time
Experience Level
Senior
Remote work allowed
No
Posted
3 weeks ago