Oversees the agency’s billing and revenue cycle operations, including internal billing staff and an outsourced revenue cycle management vendor. Ensures accurate and timely billing, resolution of discrepancies and denials, collection of aging accounts, and effective eligibility, authorization, and provider credentialing workflows.
Partners with the Director of Operations, Finance, clinical leaders, and community partners to maintain compliance, improve revenue cycle performance, and support reliable billing systems and financial reporting.
Key responsibilities include:
- Setting billing priorities and performance expectations aligned with agency goals and payer requirements
- Supervising, mentoring, training, and evaluating billing staff
- Managing billing, collections, payment application, and claims follow-up
- Overseeing insurance eligibility, benefits verification, and behavioral health authorization workflows
- Supporting provider enrollment and re-credentialing
- Reconciling cash collections and adjustments against bank deposits and general ledger records
- Preparing accounts receivable and month-end revenue cycle reports
- Monitoring compliance, denial trends, and billing risks
- Serving as the primary internal contact for the outsourced RCM vendor
Requirements & Qualifications
Required
- High school diploma or equivalent
- At least 5 years of medical billing and collections experience in a healthcare environment
- Proficiency in medical terminology, coding, and insurance claims processing
- Proficiency in electronic health record systems and Microsoft Office, including Excel and Word
- Ability to oversee outsourced billing workflows and analyze revenue cycle performance
- Strong communication, organization, problem-solving, and attention to detail skills
- Ability to maintain confidentiality and handle sensitive information appropriately
- Valid Kansas driver’s license and reliable transportation may be required
Preferred
- Some college coursework in accounting
- Behavioral health insurance experience
- Prior supervisory or team leadership experience
Other notes
- Primarily onsite with limited, pre-approved remote flexibility
- Occasional driving for meetings, training, or non-routine sites may be required
Location
Wichita, Kansas, US
Employment Type
Full-time
Experience Level
Manager
Remote work allowed
Yes
Posted
4 weeks ago