Responsible for coordinating care for patients seeking bariatric surgery, including support for the pre-operative plan of care, referrals, prior authorizations, patient education, and communication across the care team.
Tracks patient movement through the bariatric program, manages documentation and records, facilitates communication with patients, providers, insurers, and specialists, and helps ensure patients progress efficiently and safely through the pre-surgical process.
Partners with Patient Financial Services to improve revenue cycle processes and maintains tracking systems to support accreditation, compliance, and quality metrics.
Qualifications
- Accredited school preferred in business or two years of college in a related field
- Minimum 2 years of experience working as a referral/prior authorization specialist or in a similar role
- Minimum 2 years preferred in a lead role in a clinical or office setting
- Preferred direct patient care background
- Required demonstrated expertise in workflow management and experience with medical insurance and prior authorizations
- Preferred National Certified Medical Assistant
Skills
- Cooperative working, leadership, and strong interpersonal skills
- Strong organizational skills
- Understanding of interdisciplinary team roles and responsibilities
- Ability to work independently and remain flexible
- Proficiency with MS Office and related software
- Ability to motivate others and build positive relationships
- Courteous, caring, and understanding attitude toward patients and staff
- Ability to work with people from diverse backgrounds
- Effective verbal and written communication skills
Benefits
- Full medical, dental, and vision coverage
- 403(b) retirement plan with employer base and matching contributions
- Paid time off
- Employer-paid life and disability insurance with optional additional coverage
- Tuition and continuing education reimbursement
- Wellness benefits
- Expanded EAP and mental health program
- Full-time benefits eligibility
Location
Washington, US
Employment Type
Full-time
Experience Level
Associate
Remote work allowed
No
Posted
3 weeks ago