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Patient Account Representative

Center for Family Health

Join a mission-driven team dedicated to Opening the Door to Healthcare for All.

In this role, you will support medical and dental billing operations, ensuring accurate and timely claim submission, payment posting, reimbursement, and account resolution. You will work with patients, providers, payers, clearinghouses, and clinical staff to resolve billing issues, maintain compliance, and support credentialing and enrollment activities as needed.

The organization offers a comprehensive benefits package, strong work-life balance support, and opportunities to contribute to a community-focused health center.

Requirements & Qualifications

Qualifications

  • High school diploma or equivalent required
  • Minimum of two years of medical insurance billing experience preferred
  • Knowledge of medical and dental billing, including CPT, ICD-10, and payer requirements
  • Experience with practice management systems, payer portals, and clearinghouses
  • Strong attention to detail with the ability to post payments and reconcile accounts accurately
  • Excellent communication and customer service skills
  • Ability to work independently while managing multiple priorities and deadlines
  • Proficiency in Microsoft Excel and other standard office applications
Benefits & Perks
  • Medical, dental, and vision insurance
  • Flexible Spending Account (FSA) and Health Savings Account (HSA)
  • Employee Assistance Program (EAP)
  • Short-term and long-term disability
  • Employer-paid life insurance plus voluntary life options
  • 403(b) retirement plan with 3% employer match after one year
  • Continuing education fund
  • Public Service Loan Forgiveness (PSLF) eligibility
  • Generous paid time off
  • 9 paid holidays plus 1 personal holiday
  • Perfect attendance bonus for eligible hourly staff
  • Discounted Jackson YMCA membership

Location

Michigan, US

Employment Type

Full-time

Experience Level

Associate

Remote work allowed

No

Posted

1 week ago

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