Harbor Health Services is seeking a Patient Account Associate to join its Billing team at the Corporate office in Mattapan, MA. This role supports patient billing operations, including charge entry, claims submission, payment posting, and denial follow-up. The position is hybrid after an on-site training period and is not fully remote.
Key duties include:
- Reviewing and applying pending charges in the Electronic Practice Management (EPM) system
- Adding, removing, and updating charges based on coder recommendations
- Billing claims weekly and ensuring timely submission
- Posting payments and denials
- Running reports to monitor claim status and billing timeliness
- Reconciling month-end reports for payers
- Answering patient questions through the phone queue
Requirements & Qualifications
Qualifications
- High school diploma or equivalent
- 1 year of experience in medical billing
- Working knowledge of billing systems and physician billing
- Experience with EPIC/OCHIN Electronic Practice Management (EPM) is highly desired
- Basic proficiency in Microsoft Office applications, including Word, Excel, Outlook, and Teams
- Ability to work independently and as part of a team
- Three or more months of patient billing or patient registration experience with EPIC/OCHIN software may be substituted for 1 year of medical billing experience
Benefits & Perks
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- 403(b) savings plan
- Generous paid time off
- 11 additional paid holidays annually
Location
Boston, Massachusetts, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
Yes
Posted
1 month ago