As a Billing Representative, you will follow up on claims from billing through final resolution for the orthodontic business line. The role focuses on accurate and timely follow-up of unpaid claims, meeting or exceeding collection targets, and minimizing write-offs.
You will work with insurance carriers, patients, and internal teams to resolve billing issues, payment discrepancies, denials, and accounts receivable inquiries while supporting a patient-centered dental practice environment.
Requirements & Qualifications
Qualifications
- High school diploma or GED required
- Knowledge of basic accounts receivable and accounting principles
- Understanding of healthcare billing, government, managed care, and commercial insurance processes
- Familiarity with claim submission requirements, reimbursement guidelines, and denial reason codes
- Understanding of the revenue cycle and how its components work together
- Strong problem-solving skills and ability to manage multiple tasks simultaneously
- Ability to work independently, prioritize daily responsibilities, and complete work accurately and on time
- Proficiency with Microsoft Excel and Word
- Strong written and verbal communication skills
- Ability to identify reimbursement issues and work with management to create solutions
Preferred
- Technical school, two years of college, or associate degree
- Experience with dental billing, collections, or insurance terminology
- Strong organizational skills and attention to detail
Location
Pennsylvania, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
1 week ago
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