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Patient Account Representative - Biller

Lakeside Behavioral Health System

Lakeside Behavioral Health System is seeking a Patient Account Representative - Biller to support billing operations for its behavioral health services in Memphis, Tennessee. The role focuses on accurate and timely claim submission, claim follow-up, patient account documentation, and communication with insurance companies and patients regarding billing matters.

The organization is a 365-bed free-standing psychiatric hospital providing specialized behavioral health and addictive disease services for children, adolescents, young adults, adults, and seniors. Lakeside offers a team-oriented environment, career development opportunities, and comprehensive benefits.

Requirements & Qualifications
  • Associate degree in Accounting, Finance, or Business preferred
  • High school diploma or GED required
  • Two years of healthcare reimbursement and third-party billing experience
  • Knowledge of accounting applications and third-party reimbursement regulations
  • Ability to read and interpret Explanation of Benefits (EOBs)
  • Understanding of overpayments and recoupments
  • Strong verbal and written communication skills
  • Experience with collections from third-party payers and financial counseling
  • Excellent interpersonal and customer relation skills
  • Must comply with HIPAA and corporate compliance requirements
Benefits & Perks
  • Competitive compensation
  • Generous paid time off
  • Medical, dental, vision, and prescription drug plans
  • 401(k) with company match
  • Discounted stock plan
  • SoFi student loan refinancing program
  • Tuition savings through Chamberlain University
  • Pet insurance
  • Career development opportunities

Location

Memphis, Tennessee, US

Employment Type

Full-time

Experience Level

Associate

Remote work allowed

No

Posted

1 month ago

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