Performs complex billing and patient account functions requiring strong analysis, sound judgment, and a thorough understanding of accounts receivable systems, billing procedures, payer requirements, and clinical documentation.
Reviews patient records, enters and reconciles charges, researches posting errors, resolves billing discrepancies, and ensures patient accounts are accurate, complete, and current.
Serves as a senior resource for complex billing and account issues, working closely with medical providers, clinical staff, and billing teams to support accurate documentation, charge capture, and timely reimbursement.
Supports workflow troubleshooting, system testing, job-aid development, process improvement, and training of new staff. Uses MiChart and other billing systems to support charge posting, reconciliation, reporting, and issue resolution.
Required
- High school diploma or equivalent combination of education and experience
- Progressively responsible experience in healthcare billing, patient accounts, accounts receivable, charge entry, or a related area
- Ability to perform complex account review, billing reconciliation, error correction, and problem resolution
- Knowledge of healthcare billing practices, insurance requirements, claim processing, and accounts receivable procedures
- Experience using electronic health record and billing systems, preferably MiChart or a comparable system
- Ability to interpret patient account information, clinical documentation, billing reports, and payer requirements
- Strong analytical, organizational, problem-solving, and follow-through skills
- High level of accuracy and attention to detail
- Effective written and verbal communication skills
- Ability to work independently, prioritize competing assignments, and collaborate with clinical and administrative teams
- Ability to maintain confidentiality and appropriately handle protected health information
Preferred
- Experience with charge entry and reconciliation in an academic medical center or similarly complex healthcare environment
- Experience reviewing and posting obstetric, newborn screening, non-stress test, operating room, triage, or delivery-related charges
- Experience resolving denied or delayed claims, insurance verification issues, and payer-specific billing requirements
- Experience training staff and developing job aids, procedures, or workflow documentation
- Experience testing system changes and troubleshooting billing reports, work queues, or system-related workflow issues
- Knowledge of healthcare billing regulations, coding practices, compliance requirements, and institutional policies
Benefits
- Medical, dental, and vision coverage effective on the first day
- 2:1 retirement savings match
Location
Michigan, US
Employment Type
Full-time
Experience Level
Senior
Remote work allowed
No
Posted
2 weeks ago