Friends Hospital is seeking a Patient Account Representative for its Philadelphia, PA location.
This role supports patient billing and collections for HIPAA-compliant insurance claims, follows up on accounts within 30 days, and helps manage secondary billing, refunds, allowances, bad debt recommendations, write-offs, and self-pay referrals. The position also involves verifying benefits, maintaining spreadsheets, and assisting patients with financial counseling as needed.
Requirements & Qualifications
Qualifications
- High school diploma or equivalent
- 1 to 3 years of experience preferred
- Experience with psychiatric inpatient electronic billing systems
- Medicare billing experience
- Cash posting experience
- Paper insurance billing claims follow-up experience
Additional Notes
- Some travel may be required for training
Benefits & Perks
- Challenging and rewarding work environment
- Competitive compensation
- Medical, dental, vision, and prescription drug coverage
- 401(k) with company match
- Discounted stock plan
- Generous paid time off
- Tuition reimbursement program
- Career development opportunities within UHS and its subsidiaries
Location
Philadelphia, Pennsylvania, US
Employment Type
Full-time
Experience Level
Associate
Remote work allowed
No
Posted
1 month ago