Coordinates and facilitates patient billing and collection activities in assigned areas of billing, payment posting, collections, payer claims research, and accounts receivable.
Works as part of the patient financial services team to ensure timely and accurate reimbursement for services.
May process payments, adjustments, claims, correspondence, refunds, denials, financial/charity applications, and payment plans while meeting quality and productivity goals.
Reconciles account balances, researches payment and denial issues, identifies discrepancies, makes corrections and appeals, and works with internal teams, physician offices, payers, and patients to resolve billing issues.
Builds strong relationships with business units and provider offices, communicates trends in payment issues, and provides customer service to patients, families, providers, and internal stakeholders.
Uses systems to document activity, prepare issue lists, and communicate with payers accurately.
High school diploma or GED, or equivalent working knowledge.
One or more years of experience in patient financial services, financial collections, or insurance industry processes.
Ability to manage multiple tasks simultaneously with minimal supervision and work independently.
Strong interpersonal, oral, and written communication skills.
Proficiency with common office software, including word processing, spreadsheets, and database software.
Additional related education and/or experience is preferred.
Compensation: $20.07 to $28.90 per hour based on experience and education.
Shift differential for weekends.
Annual increases.
Paid time off.
Medical, vision, dental, and 401(k) with employer match.
Tuition assistance and student loan forgiveness.
Onsite gym, wellness programs, discount programs, and childcare services through The Learning Center.
Full-time schedule: 40 hours per week, Monday through Friday, day shifts.
Location
Alaska, US
Employment Type
Full-time
Experience Level
Associate
Remote work allowed
No
Posted
3 weeks ago