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Patient Account Representative

MyMichigan Health

Responsible for billing and follow-up of insurance accounts, including verification of benefits and communication with insurance companies. The role requires knowledge of the hospital charge posting system and collaboration with hospital departments to verify charges, capture lost charges, and review the appropriateness of account balances.

Key responsibilities include:

  • Verifying inpatient and outpatient accounts for insurance eligibility
  • Following up on outstanding accounts receivable
  • Reviewing claims for correct codes, appropriate charges, and general accuracy
  • Posting payments and adjustments according to payer requirements
  • Resolving credit balances
  • Rebilling accounts for secondary insurance billing
  • Completing other duties as assigned
Requirements & Qualifications

Education

  • High school diploma or GED required
  • Additional courses in medical terminology preferred

Experience

  • Two years in a billing setting with some insurance experience and problem solving required
  • Four years in a hospital setting with emphasis on insurance billing and computers preferred
  • Experience with Excel and Word preferred

Skills

  • Typing speed of 50 WPM required
  • 10-key experience and efficiency required
  • Windows PC and internet experience required
  • Ability to work well under pressure
  • Ability to work in a team environment and support coworker duties
  • Ability to handle multiple tasks and work independently

Additional Information

  • Must be able to demonstrate competency in Microsoft Windows
  • May be required to participate in further learning opportunities offered by MyMichigan Health
  • Physical demands include sedentary work with frequent sitting, standing, and walking, and occasional lifting up to 10 lbs

Location

Michigan, US

Employment Type

Full-time

Experience Level

Associate

Remote work allowed

No

Posted

3 weeks ago

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