H2 Health is seeking a Patient Accounts Representative to support billing and reimbursement operations at its Jacksonville location. This role serves as a key link between patients, providers, and payers, helping ensure claims are processed accurately, accounts are managed efficiently, and billing practices remain compliant.
You will review claims for accuracy before submission, make collections calls, process payments within the EMR, monitor accounts receivable, follow up on unpaid claims, and help resolve denials. The position also involves communicating with patients about balances and insurance benefits, maintaining accurate account records, and working closely with clinical and administrative teams.
- High school diploma or equivalent; coursework in healthcare billing or finance preferred
- At least 1 year of experience in medical billing, collections, or patient accounts
- Strong understanding of insurance claims, EOBs, and reimbursement procedures
- Familiarity with EMR/EHR systems and office software
- Excellent communication, organization, and problem-solving skills
- Ability to handle sensitive financial and medical information with discretion
- Competitive hourly pay
- Full benefits including medical, dental, and vision coverage
- 401(k) with match
- PTO and paid holidays
- Company-paid life insurance
- Growth opportunities in healthcare administration and operations
- Flexible scheduling options
- Supportive, clinician-led team culture
- Parental leave, employee rewards, discounts, and recognition programs
Location
Jacksonville, Florida, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
2 weeks ago