BayCare Health System is seeking a full-time Patient Financial Representative II to support physician billing accounts receivable functions. This remote role is responsible for collections, claim resolution, accounts receivable follow-up, and cash posting to help ensure timely reimbursement.
The position includes reviewing outstanding accounts, resolving billing issues, following up with insurance carriers and patients, posting payments, documenting account activity, responding to billing inquiries, and interpreting Explanation of Benefits (EOBs). The role also involves working with payer portals, insurance follow-up, and applying federal and state guidelines to collection efforts.
Qualifications
- High school diploma or GED equivalent required
- Two years of patient accounts experience or related experience
- Preferred experience in accounts receivable, collections, patient accounts, revenue cycle, medical billing, or healthcare collections
Skills and knowledge
- Customer service, administrative, and clerical skills
- Strong organizational skills and attention to detail
- Knowledge of applicable regulatory standards
- Medical terminology knowledge and understanding
- Strong written and verbal communication skills
- Ability to work collaboratively in a team environment
- Computer skills appropriate to the position
- Experience with payer portals, insurance follow-up, claim resolution, and cash posting
Benefits and perks
- Medical, dental, and vision insurance
- Paid time off (PTO)
- Tuition assistance
- 401(k) match and additional annual employer contribution
- Annual performance appraisals and team award bonus opportunities
- Family resources and wellness programs
- Community perks and employee discounts
- Career growth and development opportunities
Location
Florida, US
Employment Type
Full-time
Experience Level
Associate
Remote work allowed
Yes
Posted
2 weeks ago