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Patient Account Representative

U.S. Physical Therapy, Inc.

Onsite Patient Account Representative position supporting the billing and claims function for a growing outpatient physical and occupational therapy organization in Houston.

This role focuses on patient billing, collections, insurance verification, authorization support, claim follow-up, and resolving account discrepancies. You will work closely with patients, insurance carriers, and internal teams to help ensure accurate account maintenance and timely reimbursement.

Requirements & Qualifications

• High school diploma or equivalent required; associate's or bachelor's degree preferred • 1-2 years of experience in medical billing and collections • Knowledge of medical billing and coding, insurance regulations, and healthcare reimbursement policies • Strong attention to detail and ability to work independently • Excellent communication and customer service skills • Proficiency with Microsoft Office, Waystar, Japari, and similar systems

Benefits & Perks

• Competitive compensation • Front office monthly incentive based on meeting metrics • Health, dental, 401(k), and generous paid time off • Professional development, specialization, and leadership opportunities • Employee discount plans • Employee Assistance Program (EAP) • Backing from a growing healthcare organization

Location

Houston, Texas, US

Employment Type

Full-time

Experience Level

Entry Level

Remote work allowed

No

Posted

2 weeks ago

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