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Patient Financial Services Representative

Stormont Vail Health

Responsible for the efficient, accurate, and timely processing of patient accounts, including account resolution after initial bill submission for automobile, workers compensation, and liability patient accounts.

This role supports patient account processing from clearinghouse upload through final claim submission, including manual and electronic billing, rebilling, receipt reconciliation, and resolution of denied claims and insurance correspondence. The position also assists with patient registration, insurance verification, payment posting, credit balance handling, refund processing, and account documentation.

The role follows established policies and procedures and supports compliance with JCAHO, Medicare, payer contracts, HIPAA, regulatory agencies, and organizational standards. This position is not patient facing and is designated as hybrid remote.

Requirements & Qualifications

Education

  • High school diploma or GED required
  • Associate's degree preferred

Experience

  • 1 year of experience in healthcare financial services, patient registration, patient scheduling, or claims processing experience in the liability insurance field required

Skills

  • Excellent interpersonal and communication skills
  • Ability to work with patience and professionalism
  • Detailed knowledge of major third-party billing and contracts
  • Working knowledge of basic medical terminology
  • Ability to work productively as part of a team
  • Ability to read, analyze, and interpret business, technical, and regulatory information
  • Ability to calculate figures, percentages, discounts, interest, commissions, and proportions
  • Ability to apply concepts of basic algebra

Location

Kansas, US

Employment Type

Full-time

Experience Level

Entry Level

Remote work allowed

Yes

Posted

3 weeks ago

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