Responsible for researching, analyzing, and resolving physician and hospital accounts. Works directly with patients, providers, insurers, departments, and other staff to investigate complex account issues, review procedures and regulations, and support effective billing operations.
This role requires strong communication skills, attention to detail, and adherence to HIPAA and UAMS policies. The position includes reviewing reports, monitoring account status, recommending process improvements, and contributing to best practices in billing activities.
Remote structure: 90 days of onsite training, then assignment to an onsite clinic before transitioning to remote work. When remote, the position requires being in the office 1–2 times per week.
Bachelor’s degree in a related field plus 1 year of experience in a healthcare revenue cycle-related function, or
Associate’s degree in a related field plus 3 years of experience in a healthcare revenue cycle-related function, or
High school diploma/GED plus 5 years of experience in a healthcare revenue cycle-related function or bookkeeping function.
Additional qualifications:
- Familiarity with Microsoft Windows
- Ability to accurately read, analyze, and interpret contract documents for all payers to determine reimbursement
- Ability to analyze credit balances
- Knowledge of EPIC billing system preferred
- Strong verbal and written communication skills
- Detail-oriented with basic mathematical skills
UAMS offers benefits and perks for benefits-eligible positions, including:
- Medical, dental, and vision plans
- Holiday, vacation, and sick leave
- Education discount for staff and dependents (undergraduate only)
- Retirement with up to 10% matched contribution
- Basic life insurance up to $50,000
- Career training and educational opportunities
- Merchant discounts
- Concierge prescription delivery on the main campus when using UAMS pharmacy
Location
Arkansas, US
Employment Type
Full-time
Experience Level
Senior
Remote work allowed
Yes
Posted
3 weeks ago