Provides support for billing and collecting patient accounts in a behavioral health setting. The role focuses on accurate processing of patient account information, communication with consumers, and compliance with applicable policies and regulations.
Key responsibilities include maintaining patient accounts, resolving billing and EOB issues, processing insurance payments, handling client credit balances, and managing overpayment refunds. The position requires the ability to manage multiple tasks and work with limited supervision.
Requirements & Qualifications
Minimum qualifications
- High school diploma or equivalent
- Two years of experience in medical billing procedures, accounting principles, and data entry/retrieval
- Working knowledge of collection policies, practices, laws, and regulations related to Medicaid, Medicare, and third-party insurance agencies
- Strong computer skills; Microsoft Excel and Microsoft Outlook preferred
- Electronic Medical Record experience preferred
- Basic office, clerical, math, written, and oral communication skills
- Ability to use basic office equipment such as a copier, fax machine, and calculator
- Strong customer service skills
- Willingness to use personal transportation for work-related purposes
Licenses and certifications
- Valid driver's license in accordance with company motor vehicle policy
Additional conditions
- Successful completion of pre-employment testing may be required
- Must complete required screenings, training, orientation, and onboarding requirements
Location
Indiana, US
Employment Type
Full-time
Experience Level
Associate
Remote work allowed
No
Posted
1 month ago