Supports patient care access and operational reliability by performing billing and collections functions within the revenue cycle.
Responsible for accurate processing of claims, payment posting, and patient account resolution.
Provides clear communication to patients while maintaining regulatory compliance and alignment with Kettering Health's mission, vision, values, and B Safe program.
Requirements & Qualifications
Required Education
- High school diploma or equivalent
Required Work Experience
- 1-2 years of experience in medical billing, collections, or a related area
Skills
- Knowledge of medical billing and coding principles (CPT, ICD-10)
- Familiarity with insurance verification and claims processing
- Ability to use billing and practice management software (e.g., Epic or similar systems)
- Strong attention to detail and accuracy in data entry
- Effective written and verbal communication skills
- Ability to resolve account discrepancies and provide customer service
- Basic math and reconciliation skills
- Understanding of HIPAA and patient confidentiality requirements
Preferred Education
- Associate's degree or coursework in healthcare administration, business, or a related field
Preferred Work Experience
- Experience in a healthcare setting with knowledge of medical billing software and insurance processes
Preferred Licenses, Certifications, and Registrations
- Coding certification (e.g., CPC) or related credential
Location
Ohio, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
2 weeks ago
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