The Financial Representative/Medical Biller is responsible for managing accounts receivable, following up on patient and insurance payments, and appealing underpaid claims to support optimal collections. This role maintains aging accounts at goals set by leadership and helps foster positive relationships with health plans and patients.
Primary Responsibilities
- Work aging reports and collect outstanding balances
- Correct patient and insurance information as needed to support collections
- Handle incoming and outgoing mail
- Keep physicians informed on collection status
- Return phone calls within 24 business hours
- Appeal payments below contract allowable amounts
- Develop payment plans for patients as needed
- Train other departments on insurance requirement changes
- Attend insurance company seminars when requested
- Comply with OSHA, HIPAA, compliance, and other regulatory requirements
- Attend staff meetings
- Maintain punctuality, professionalism, and a positive company image
Work Environment
- On-site position in a medical office setting in Colorado Springs, CO
Requirements & Qualifications
Qualifications
- Associate's degree or equivalent from a two-year college or technical school; or 6 months to 1 year of related experience and/or training; or an equivalent combination of education and experience
- Ability to read and comprehend simple instructions, correspondence, and memos
- Ability to write simple correspondence and present information in one-on-one and small group settings
- Ability to add, subtract, multiply, and divide using whole numbers, fractions, and decimals
- Ability to compute rate, ratio, and percent, and interpret bar graphs
- Ability to apply common sense understanding to written, oral, or diagram instructions and solve standardized problems
- Knowledge of database software, internet software, word processing software, and All Meds/Centricity and Epic
Benefits & Perks
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
- Company-paid life insurance
- Company-paid long-term disability
- Flexible spending account
- Employee assistance program
- 401(k)
Location
Colorado Springs, Colorado, US
Employment Type
Full-time
Experience Level
Associate
Remote work allowed
No
Posted
1 week ago