Under the direction of the Billing Supervisor and in collaboration with the Dental Department, this role supports the organization’s dental accounts receivable function, including processing dental claims through an electronic billing system.
Responsibilities include:
- Processing insurance billings for services released by the Dental Department using NextGen
- Preparing reports and billing information for review by the Billing Supervisor and Dental Clinic Coordinator
- Collecting payments, answering dental billing inquiries, and coordinating insurance follow-up
- Breaking down patient charges into ethnicity and insurance categories
- Recommending bad debt accounts for referral to collections in a timely manner
- Maintaining and producing reports used to track and bill services, including aging reports and monthly third-party billing reports
- Responding to billing questions by phone and in person
- Maintaining confidentiality and supporting quality improvement activities
- Assisting with additional department duties as needed
Requirements & Qualifications
Qualifications
- High school diploma or equivalent
- Knowledge of dental terminology, ICD-10, and CDT coding
- Ability to communicate clearly and professionally with patients, staff, and community members
- Strong mathematical and organizational skills
- Ability to work independently and meet deadlines
- Familiarity with HIPAA confidentiality requirements
- Ability to use computer systems and office equipment effectively
- Awareness and sensitivity to Native American culture, traditions, customs, and socioeconomic needs
Experience
- Preferred: 2 years of experience in dental insurance billing
- Alternative path: 1 year of front-desk check-in experience in a healthcare setting plus insurance verification experience, with willingness to train
Benefits & Perks
- Employer-paid medical coverage starting the month after hire for all coverage tiers
- Dental and vision coverage with 100% employer-paid employee-only coverage
- 401(k) plan available immediately with a 4% employer match
- Employer-paid life insurance policy of $20,000 for full-time employees
- Paid time off beginning on the first day, up to 80 hours annually
- 14 paid holidays
- Loan repayment assistance available
Location
California, US
Employment Type
Full-time
Experience Level
Entry Level
Remote work allowed
No
Posted
3 weeks ago
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