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Private Duty Care Billing/Collections Specialist

Phoenix Home Care and Hospice

This role is responsible for delivering quality services in a timely manner while maintaining accountability and professionalism in a fast-paced environment. The position reports to Revenue Cycle Management.

Pay Range: $18-$20/hr

This is an in-office position in Springfield, Missouri. Remote work is not available.

Billing and Collections Responsibilities

  • Understand LTC and special payer regulations
  • Submit claims in a timely manner according to payer regulations
  • Recognize and update pre-billing errors
  • Ensure proper follow-up using AR aging reports, EOBs, and other correspondence
  • Recognize payment errors using payer-contracted rates
  • Abide by HIPAA regulations
  • Communicate with peers and administration
  • Contact LTC and/or special program payers via phone and email
  • Answer client and family concerns regarding billing and payments via incoming calls and emails
  • Perform other duties as assigned

Payment Responsibilities

  • Understand payment regulations
  • Submit patient invoices
  • Process weekly payments via client list or client request
  • Recognize payment errors using payer-contracted rates
  • Abide by HIPAA regulations
  • Communicate with peers and administration
Requirements & Qualifications

Qualifications

  • Previous experience in billing and collections preferred
  • Self-motivated
  • Ability to work independently and as part of a team
  • Strong interdepartmental communication skills
  • Ability to multitask and stay organized
  • Willingness to take on new tasks
  • Ability to operate standard office equipment
  • Basic bookkeeping skills
  • Strong communication and interpersonal skills
  • Professional, courteous attitude
  • Experience with medical billing and/or medical payer rules

Location

Missouri, US

Employment Type

Full-time

Experience Level

Entry Level

Remote work allowed

No

Posted

2 weeks ago

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