Fairview Health Services is hiring a Patient Financial Services (PFS) Representative III to join its Revenue Cycle team. This full-time, benefit-eligible role works Monday through Friday with home-based flexibility.
The position focuses on complex accounts receivable management, insurance follow-up, denial resolution, and account reconciliation to support accurate and timely reimbursement. The role works with Special Guarantor accounts, coordinates with payers and internal teams, and helps resolve outstanding claims and customer service issues.
This position also supports inpatient and outpatient billing and collections, verifies insurance and patient demographics, evaluates reimbursement expectations, and helps ensure accounts are fully resolved.
Required Qualifications
- 2 years of experience in a medical billing office setting or relevant experience
- Strong organizational skills
- Strong communication skills
- Attention to detail
Preferred Qualifications
- 2 years of medical billing office experience
- MS Office experience
- Coordination of benefits experience
- Experience with Epic, Brightree, Billing Bridge, or similar software
- Knowledge of medical terminology
- Experience with CPT-4 and ICD-10
- Experience with FV account review, FV system applications, and FV RCM workflows
- Billing certification
- Substantial super-user system experience
Key Responsibilities
- Manage complex accounts receivable and insurance follow-up
- Research and resolve account discrepancies and denials
- Contact payers through portals or provider service centers
- Process correspondence and account workflows
- Verify insurance and patient demographics
- Educate patients or guarantors regarding patient liability
- Support team members and assist with complex projects as needed
Benefits
- Medical, dental, and vision insurance
- Life insurance
- Short-term and long-term disability insurance
- PTO and Sick and Safe Time
- Tuition reimbursement
- Retirement plan
- Early access to earned wages
Location
Minnesota, US
Employment Type
Full-time
Experience Level
Intermediate Level
Remote work allowed
Yes
Posted
2 weeks ago